Through two large-scale online studies, we investigate the social consequences of using AI in communication
Pages as Members of BSG
Investigated whether BSG admins want to allow Pages to join and participate as members and why/not through semi-structed remote interviews
Effects of Message Content on Performance
With a large-scale online survey, we investigate the importance of priming on users’ perceptions of web browser performance
SMB Post Intent
Through a mixed methods approach, we determine the intents Page admins have when they post and how well their posts are helping them meet those intents
Effects of AI on Attribution and Trust
A unique remote experimental paradigm to determine how AI could affect interpersonal dynamics
Tidbit: Iterative Design
Iterative design methods were employed to create a low-cost mobile health system
Smart Replies for Page Admins
A large-scale online survey was used to quantify the usefulness of smart replies in helping page admins respond to messages
User Perceptions of Smart Replies
We investigated user perceptions and potential effects of smart replies through in-lab experiments and semi-structured interviews